Anna Ward
Postmaster, Compliance & Deliverability Engineer at Resend
Anna Ward is Postmaster and Deliverability Engineer at Resend, where she works on compliance, sender reputation, and inbox placement. She was previously Head of Deliverability at Postmark from 2018 to 2022, Director of Deliverability at GetResponse, and Lead Deliverability Engineer at MailChimp. Ward co-authored the SMTP Field Manual, a widely referenced resource on bounce handling and mail server response codes, and has been featured on multiple podcasts including Postmark's Talking Email and MailerQ's Email Expert Talk. She is known for explaining edge cases in mail queues and deliverability mysteries that affect both transactional and marketing senders.
Credentials
- Former Head of Deliverability at Postmark (2018-2022)
- Former Director of Deliverability at GetResponse
- Co-author of the SMTP Field Manual
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