The plans
Connected email accounts and campaigns are unlimited on every plan. Growth is the first plan with more than one workspace; Agency adds the agency command center, white-label branding and unlimited seats.
The pricing page is the public version of this table. There is also a one-time lifetime deal that gives a single workspace permanent access without a subscription.
What the limits mean
Contacts are the leads in the workspace. When the count reaches the plan’s limit, an import or a new lead is refused with a message saying so. Deleting leads frees the room; on the Free plan the count is shared across every free workspace you own. Emails per month counts every campaign email and every one-off email sent from the workspace this billing month. At the limit, sending pauses until the month rolls over or you upgrade; nothing is lost, queued sends simply wait. The daily safety cap is the most the workspace can send in one day, whatever the campaigns’ own daily limits say. It protects new senders from themselves. Referral rewards add to this number (see Refer & Earn), and it is separate from the per-inbox limits you set on each email account. AI credits pay for Fenn, AI drafts in the inbox, and the AI rewrites in the copy check. Each use takes credits from the month’s allowance. When they run out, those buttons say so and everything else keeps working. Agency workspaces bring their own OpenAI key and are not metered. Verification credits pay for email verification, one per address. Paid plans get 1,000 a month; anyone can buy more, $1 per 1,000, from the Billing tab.The Billing tab
Open Settings and click Billing. The top card names your plan and shows usage bars for contacts, emails this month and AI credits, then your verification credit balance.
The Billing tab on a Starter workspace: the current plan with the Manage Subscription button, usage bars for contacts, emails and AI credits, and the verification credit balance with the Purchase Credits box
Close-up of the usage bars and the verification credits card
Upgrade
Scroll to Upgrade Your Plan. Pick Monthly or Annual (annual is 20% less, billed once a year), read the “What you’d gain” line under each plan, and click Upgrade to Growth or Upgrade to Agency. FoxReach sends you to Stripe Checkout; when you finish there you land back on this tab with the new plan active. Card details never touch FoxReach.
The Upgrade Your Plan section with Annual selected and the Growth and Agency cards, each with the Upgrade button that opens Stripe Checkout
Change your card, download invoices, or cancel
Click Manage Subscription. It opens the Stripe customer portal for your workspace, where you can update the card, see and download every invoice, and cancel. Cancelling from the portal keeps the paid plan until the end of the period you have paid for, then the workspace goes back to Free.Move to a smaller plan
Below the upgrade cards, Move to a smaller plan lets you step down to a cheaper paid plan or to Free without leaving FoxReach. Every downgrade takes effect at the end of the current billing period, never straight away: you keep everything you have paid for until then. Until that date a banner on the tab names the pending plan with a Keep button that cancels the change.
The Move to a smaller plan section, which says plan changes take effect at the end of the current billing period, with the Switch to Free button
Buy verification credits
In the Verification Credits card, set the number of packs (1,000 verifications each, $1 per pack) and click Purchase Credits. Stripe Checkout again; the credits appear on the balance when you return. Credits expire 30 days after they arrive, whether bought or granted with the plan, and the card shows the earliest expiry; the monthly 1,000 does not roll over.Good to know
- A failed payment puts the subscription on hold and the workspace behaves as Free until the card is fixed in the portal. Update the card and the plan comes back with the next successful charge.
- Agency covers every workspace you own. If you hold an Agency subscription on one workspace, every workspace you own gets Agency limits.
- The lifetime deal is not a subscription. A workspace with a lifetime grant has nothing recurring to change, so a downgrade is not offered.
- Referral bonus emails raise the daily cap only, never the monthly limit.
Related guides
Frequently asked questions
Do I need a credit card for the Free plan?
Do I need a credit card for the Free plan?
No. Free has no card, no trial clock and no expiry. It is small (200 contacts, 500 emails a month, warmup on two inboxes) but it stays free.
What happens when I hit the monthly email limit?
What happens when I hit the monthly email limit?
Sending pauses. Campaigns stay active and their queues keep their place; the moment the billing month rolls over, or you upgrade, sending resumes where it left off.
Can I switch between monthly and annual?
Can I switch between monthly and annual?
Yes. Upgrading to the annual version of your plan starts a new annual period through Stripe Checkout. Going from annual to monthly is a downgrade in price, so it takes effect at the end of the annual period.
Where do I find my invoices?
Where do I find my invoices?
Manage Subscription on the Billing tab opens the Stripe customer portal, which lists every invoice with a download link.
I bought the lifetime deal before creating an account. Where is it?
I bought the lifetime deal before creating an account. Where is it?
The grant attaches to the first workspace you create with the email you bought with. Sign in with that email and the workspace shows the lifetime plan on its Billing tab.