Close vs Outreach.io
Choosing between Close and Outreach.io? Both are popular tools for sales engagement, but they take different approaches. Close focuses on inside sales teams who want a crm with built-in communication channels, while Outreach.io is designed for large enterprise sales teams with complex processes and big budgets. Close is more affordable at $49/mo vs Custom. Below, we compare them feature by feature to help you decide which is the better fit for your outreach stack.
Last updated: February 2026Close
CRM with built-in calling, email sequences, and SMS for inside sales teams.
Outreach.io
Enterprise sales execution platform with AI-powered engagement and revenue intelligence.
Feature-by-Feature Comparison
| Feature | Close | Outreach.io |
|---|---|---|
| Starting Price | $49/mo | Custom |
| Free Plan | ||
| Free Trial | 14 days | No |
| G2 Rating | 4.7 | 4.3 |
| Best For | Inside sales teams who want a CRM with built-in communication channels | Large enterprise sales teams with complex processes and big budgets |
| Year Founded | 2013 | 2014 |
| Features | ||
| Built-in calling (power + predictive dialer) | ||
| Email sequences | ||
| SMS messaging | ||
| Pipeline management | ||
| Reporting & analytics | ||
| Custom fields | ||
| Smart views | ||
| Activity tracking | ||
| Multi-channel engagement | ||
| Deal management | ||
| Revenue intelligence | ||
| AI coaching | ||
| Conversation intelligence | ||
| Advanced analytics | ||
| Team management | ||
| Workflow automation | ||
| Pros | ||
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| Cons | ||
| Limitations |
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Our Verdict: Close vs Outreach.io
Close and Outreach.io both have their strengths, but the best choice depends on your specific outreach needs.
Choose Close if you prioritize built-in calling and sms — no separate tools needed. It starts at $49/mo with a 4.7/5 G2 rating and works best for inside sales teams who want a crm with built-in communication channels.
Choose Outreach.io if you need comprehensive enterprise sales platform. It starts at Custom with a 4.3/5 G2 rating and is designed for large enterprise sales teams with complex processes and big budgets.
If neither is the right fit, we recommend FoxReach — it combines cold email automation, built-in warmup, AI replies, and deliverability monitoring in one platform, starting from a free plan.